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Yet many businesses still struggle to make it stick.
They launch improvement projects. They introduce new processes. They invest in training. For a while, things improve.
Then people go back to old habits.
The momentum disappears.
And the promised productivity gains never fully arrive.
So what’s missing?
Join Russell Cummings from SHIFFT for a practical and insightful conversation with Tony Dunn, Founder of Simplicity Works Australia, as we explore why many Lean initiatives fail and how successful organisations create a culture where continuous improvement becomes part of the way people think and work every day.
Tony has spent decades helping businesses improve performance through Lean thinking, leadership development and cultural change. His experience spans mining, retail, manufacturing, service businesses and leadership teams across Australia.
What makes Tony’s approach different is that he doesn’t see Lean as a collection of tools.
He sees it as a culture.
A culture where people take ownership, solve problems, eliminate waste and continuously look for better ways to work.
Why many Lean and continuous improvement programs fail
The biggest misconceptions business owners have about Lean
The difference between a process-driven approach and a culture-driven approach
How to create employee engagement around improvement initiatives
Why continuous improvement isn’t just for manufacturing businesses
Practical ways SMEs can introduce Lean thinking without creating complexity
The leadership behaviours that support lasting change
Real-world examples of businesses that have successfully embedded Lean thinking
We’ll also open the discussion to audience questions. Whether you’re leading a small business, managing a growing team, or responsible for operational performance in a larger organisation, you’ll have the opportunity to ask Tony practical questions about implementing Lean and creating sustainable improvement.
This webinar is ideal for:
Business owners
Managing directors
General managers
Operations managers
Team leaders
Business improvement professionals
Anyone looking to improve productivity, engagement and performance
Tony Dunn is the Founder of Simplicity Works Australia and a specialist in business culture, workplace efficiency and Lean leadership. With more than 40 years of business experience spanning mining, retail ownership and leadership development, Tony helps organisations create engaged teams and practical systems for continuous improvement.
His philosophy is simple:
Improvement doesn’t happen because people are told to follow a process.
Improvement happens when people take ownership of making things better every day
Lean Business & Coaching - simplicityworks.com.au
If you’ve ever wondered why improvement initiatives lose momentum, or how to create a business where continuous improvement becomes part of the culture, this webinar is for you.
Register now to secure your place.
Creator of the Shifft AI Prompt Libraries, the Focused Execution methodology, and the 90-Day Journal
Russell has helped hundreds of SMEs turn good intentions into crisp strategy, disciplined execution, and real growth.
For the last 40 years, he has worked closely with dynamic family businesses with strong growth aspirations.
A key component of his work has been building quality strategic and operational plans.

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